Privacy Policy
Last Updated: 2026
Crossroads Care Havering ("we," "us," "our," or "Company") operates the website crossroadscarehavering.org.uk. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including our affiliate links to non-UK casinos.
Information We Collect
We collect information in several ways:
- Personal Information: When you voluntarily submit forms on our site, we may collect your name, email address, and other contact details.
- IP Address: Your Internet Protocol (IP) address is automatically recorded when you access our website.
- Cookies: We use cookies to store user preferences and track your interactions with our site (see Cookie Policy below).
- Usage Data: We collect information about your browsing behaviour, pages visited, time spent on the site, and referral sources.
How We Use Information
We use the collected information for the following purposes:
- Analytics: To analyse website traffic and user behaviour to improve our services.
- Affiliate Tracking: To track clicks, referrals, and conversions for affiliate commission purposes.
- Site Improvement: To enhance user experience, fix technical issues, and optimise site performance.
- Communication: To respond to inquiries and provide customer support where applicable.
- Legal Compliance: To comply with applicable laws and regulations.
Cookie Policy
Our website uses the following types of cookies:
- Essential Cookies: Required for the site to function properly.
- Analytics Cookies: Help us understand how visitors use our website.
- Affiliate Cookies: Track referrals to third-party casino operators.
- Marketing Cookies: Used to deliver targeted content and advertisements.
You can control cookie settings through your browser preferences. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling certain cookies may affect website functionality.
Third-Party Links
Our website contains affiliate links to non-UK casinos and other third-party operators. We are not responsible for the privacy practices of these external websites. We strongly encourage you to review the privacy policies of any third-party site before providing personal information or engaging in gambling activities. These operators operate independently, and we have no control over their data collection, use, or security practices.
Your Rights
Under UK GDPR and UK Data Protection Act 2018, you have the following rights:
- Right of Access: You can request access to the personal data we hold about you.
- Right to Rectification: You can request correction of inaccurate or incomplete data.
- Right to Erasure: You can request deletion of your personal data in certain circumstances.
- Right to Restrict Processing: You can restrict how we process your data.
- Right to Data Portability: You can request your data in a machine-readable format.
- Right to Object: You can object to certain processing activities, including direct marketing.
To exercise any of these rights, please contact us using the details provided below.
Data Retention
We retain personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Affiliate tracking data is typically retained for the duration of the affiliate relationship plus seven (7) years for accounting and legal purposes. You can request deletion of your personal data at any time, subject to legal obligations.
Contact Us
If you have questions about this Privacy Policy, wish to exercise your rights, or have concerns about our privacy practices, please contact us:
Email: privacy@crossroadscarehavering.org.uk
We are committed to resolving any privacy concerns promptly. If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.